Books services your branch offers
Consultations, vaccines, checks, private appointments — whatever’s on your menu, booked into the calendar you already use.
Meet Artem by RefillAI
Fewer phone interruptions.More patients helped.
Artem answers routine pharmacy calls, books eligible services, flags urgent requests, and leaves your team a clear summary before they pick up the next task.
Pilots live in days. Urgent calls are routed to staff.
Artem
I can help with a sore throat consultation today. I'll check a few details and book the right slot.Artem · 0:03
How it works
Artem picks up
Patients reach a calm voice on the first ring, before your counter is interrupted.
Routine calls handled
Eligibility, booking, urgency — sorted on the call without a pharmacist in the loop.
Clear outcomes back
Booked, routed, or needs attention — your team picks up what's actually for them.
Capabilities
Protects pharmacist attention
Routine calls don’t reach the counter. Your team stays with the patient in front of them.
Routes urgent calls safely
Anything that needs a human gets escalated — fast, with the context the pharmacist needs to pick up clean.
Shows what happened
Transcript, outcome, and next action land in your dashboard. Read them when the patient walks in, not after the call.
Pilot
Live in your pharmacy
inside a week.
We configure Artem around the services your branch offers, connect your phone line, and go live. You pay on results.